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Custirmer Care


A £3 delivery charge is automatically applied to each UK order. We offer free delivery for orders of £20 or more.

Our UK parcels are sent via Royal Mail as standard. We aim to deliver your parcel to you within three working days of receiving your order. That means if you place your order on a Monday, you should receive your delivery on the Thursday of the same week.

We also offer the option to upgrade to an express, next day delivery option. For orders placed before 11am, the delivery date will be the following day. For example if you place your order before 11am on a Monday, you will receive it on Tuesday i.e. the following day. Please look out for this upgrade option within the checkout process.

Returns & Refunds

Unfortunately we are unable to offer a refunds on personalised items. For any damaged items due to shipping please notify us within 5 days of receiving and we will gladly arrange for new products to be sent to you.

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